Faqs

Can I return my product?

We will offer a refund if the item is defective or causes irritation. 

When do the products expire?

The products are good for 1 year from the date of manufacture. 

How long do I have to wait for results?

Some results will be noticed immediately while other results can take 4 -12 weeks  of daily use. 

How do I obtain the best results?

Using the complete range of skincare products consistently will give you the best results along with proper sleep, diet and lifestyle.

How do I return my product?

Contact us to get a return. We will send you a return label within 14 so you can ship it back for free.

Is it safe for sensitive skin?

All ingredients chosen are proven to be safe for sensitive skin. We don't use any fragrance or alcohols.

When do i get my order?

We will work quickly to ship your order as soon as possible. It could take 1-3 days to ship. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What is the pH of the products?

The pH for most of the products is between 4.5 and 5.5. The AHA and Blue Tansy Night Cream has a pH of 3.85 in order to work effectively, while the pH of the eye cream is 5.5 in order not to irritate the eye area.

What kind of results can i expect?

Our formulas are thoughtfully designed to balance and brighten the skin as well as defend against signs of aging. You can expect a softer, more even toned and youthful complexion over time.

Will the AHA cream irritate my skin?

The AHA and Blue Tansy Night Cream should not irritate your skin. The fruit acids are used at a safe level of 10%. It is also formulated in a cream that contain oils with linoleic acid. This offers enhanced moisturization and barrier protection making it suitable for sensitive skin. A mild tingling sensation may occur and this is normal.